NEXUS ServiceNow Intelligence, On Autopilot
Five analytical modules that analyze your ServiceNow instances and surface actionable insights. Set up once, receive scored recommendations forever.
The Modules
Five specialized intelligence modules. Each analyzes a different dimension of your ServiceNow investment.
Explore
Instance documentation, code analysis, and security posture assessment.
- Full inventory of all customizations
- Cross-reference tracking and dependency mapping
- Dead code detection and complexity scoring
- ACL coverage and security analysis
- HTML, PDF, Markdown, CSV, JSON output
Health
530+ automated checks with license management and multi-instance comparison.
- Technical, process, and performance assessment
- License utilization and stale user detection
- Multi-instance comparative analysis
- Historical snapshot trending
- Security best practices validation
Productivity
User activity analysis with multi-dimensional scoring and cohort detection.
- Volume, Quality, Efficiency, Engagement scoring
- Automated code quality analysis
- Smart cohort detection for fair comparisons
- Burnout risk monitoring
- Fulfiller and Developer specialized variants
Optimize
Automation opportunity detection with impact scoring and play recommendations.
- Impact and confidence scoring per opportunity
- Actionable automation play recommendations
- Reassignment loop detection
- Waiting state analysis with SLA correlation
- Estimated hours saved per week
Value
Business value assessment with adoption scoring and renewal intelligence.
- Adoption depth scoring per module (0-100)
- Posture classification: Invest, Defend, Fix, Reduce, Replace
- Stickiness analysis and replacement difficulty
- Renewal negotiation leverage scoring
- SKU-level cost and contract tracking
How It Works
Cloud-based SaaS. No software to install, no servers to manage. Connect your instance and start receiving reports.
Instant Setup
Connect your ServiceNow instance with credentials. No agents to install, no infrastructure to provision. Up and running in minutes.
Fully Automated
Set your schedule and NEXUS handles the rest. Execution, retries, monitoring, and report generation. Consistent insights without manual effort.
Actionable Reports
Every report includes scored findings, prioritized recommendations, and specific next steps. Not just data, but what to do about it.
Platform Capabilities
Shared capabilities across every NEXUS module.
AI-Powered Insights
Every module supports optional AI summaries via OpenAI, Anthropic Claude, or Google Gemini. Executive summaries, trend analysis, and prioritized recommendations generated from your data. Configurable per account with customizable prompt templates.
Multi-Instance Support
Analyze up to 5+ ServiceNow instances from a single subscription. Compare health, productivity, and value across your estate.
Custom Branding
White-label reports with your company logo and colors. Professional output ready for executive distribution.
Integrations
API access, GitHub Actions, Jenkins CI/CD, and webhook notifications. Fit NEXUS into your existing workflow.
Job Chaining
Orchestrate complex analysis workflows. Run modules in sequence or parallel with drag-and-drop scheduling.
Zero Infrastructure
Fully cloud-hosted SaaS. No software to install, no servers to manage, no agents on your instance. Just connect and go.
Ready for ServiceNow Intelligence on Autopilot?
See how NEXUS can transform the way you manage and optimize your ServiceNow investment.
Contact Gallantic