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CITADEL Scope Estimation

What will this engagement take, and what should we charge for it?

Scope turns a discovery conversation into an estimate you can defend. Your team answers a worksheet about the prospect, and Scope works out effort, team size, timeline and a cost range, then lays the work out as a dated delivery plan. The same answers always give the same estimate.

SCOPE Corantic Services Dashboard Estimates Clients Help M

Strathlen Energy draft

HAM estimate

Total effort

113.0 days

S M L XL

Team

3

Timeline

9 wk

Estimated cost

$158,230.80

Range: $142,407.72 - $181,965.42

Effort by Line Item
  • Discovery and Solution Design6.0d

  • Foundation Data (locations, cost centers, users)4.5d

  • Asset to CI Model and CSDM Alignment8.0d

  • Model Normalization and Content Service5.0d

  • Asset Register Load and Cleansing8.1d

  • Stockrooms and Inventory5.4d

  • Asset Lifecycle Workflows12.0d

Sample data.

What Scope covers

Estimates from a discovery worksheet

Answer questions about the prospect's scope, integrations and options. The estimate updates as you go.

  • Total effort in days or hours, with a size from S to XL
  • Team size, timeline in weeks and an expected cost with a low-to-high range
  • Effort by line item and by role
  • Optional scope held apart as a separate Phase 2 total
  • Contingency and team size tunable per estimate, visible only to your team

Built for the discovery session

An editor you can work in with the client on the call.

  • Live recalculation, with the running estimate always in view
  • Autosave that never overwrites a teammate's newer changes
  • Switch between the internal and customer-safe view as you work
  • An explanation on every question and section, plus an in-app guide

A delivery plan, not just a number

Every estimate becomes a plan with the same totals, so the price and the plan never disagree.

  • Phases with days, hours, start and finish dates
  • A numbered task plan, milestones and deliverables with due dates
  • Hours by phase and role, with a role rate card
  • Working-day scheduling from the engagement start date
  • Excel workbook download, internal or customer-safe

Your offerings, your rates

We set up your service offerings with you. Your admins tailor and calibrate them from there.

  • ServiceNow ITSM and DEX offerings included as starting points
  • Your own day rate, currency (CAD or USD) and expenses allowance
  • Calibrate effort and contingency to how your team actually delivers
  • Add your own worksheet questions and add-on items
  • Fixed-scope and retainer offerings

In practice

One way to price

Two people estimating the same scope get the same answer, because the figures come from the worksheet and your calibration, not from someone's private spreadsheet.

Safe to send

Customer-safe PDFs and workbooks leave out rates, costs and the internal effort breakdown. Overhead shows as one delivery and project management line.

Quotes that stay put

Each estimate keeps the offering and rates it was built with, so a later rate change never alters a quote you have already sent.

From estimate to signed work

Once an estimate is Final, send it to Contracts as a statement of work, to Invoice as a quote, or to Support as a delivery request. A won estimate can open the project in Time and the engagement in Engage.

Estimated against actual

With Time connected, compare estimated and actual hours by workstream, and recalibrate the next estimate from real delivery.

Pipeline at a glance

The dashboard shows draft, final and won estimates and the value of the pipeline.

At a glance

Scope works on its own, and connects to the other CITADEL apps you use.

Consistency
Same discovery answers, same estimate, every time
Outputs
Effort, size, team, timeline, cost range and a dated delivery plan
Sharing
Internal and customer-safe PDF and Excel
Stages
Draft, Final, then Won, Lost or No decision
Currency
CAD or USD, fixed for each estimate
Next steps
Send to Contracts, Invoice, Support, Time or Engage when connected

See Scope with your own way of working.

Tell us how your team works today. We'll walk through Scope using sample data shaped like your business, and show how it connects to the other apps if you use them.

Book a walkthrough